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The Fairmont Resort, Blue Mountains prides itself in achieving excellence, recently being awarded Conference and Events Venue of the year and Regional Superior Hotel of the year for 2017 at the TAA awards. Proudly representing the MGallery by Sofitel brand, we boast 222 guest rooms, five Food and Beverage outlets and a thriving Conference and Events destination. Forever presented with views over Jamison Valley and manicured gardens, enjoy being surrounded by likeminded professionals working towards quality and impeccable customer service.We have an exciting opportunity for a Housekeeping Supervisor to join our team. Reporting to the Assistant Executive Housekeeper and/or Executive Housekeeper, you will be responsible for working closely with colleagues in every department and liaising with guests, ensuring they have an exceptional experience in our Resort.The Mission:· Allocate, direct and coordinate the daily duties for the Room and Public Area Attendants by preparing their work schedules.· Print the housekeeping status reports and allocate Room and Public Area Attendant duties as above.· To train new staff in the correct room and public area cleaning sequences to ensure uniformity and standards are achieved; and re-enforce these procedures with existing staff.· Establish a rapport with all Housekeeping staff to encourage loyalty and support.· Train and monitor the performance of Housekeeping staff through dissemination of information, leadership and on the job training.· daily checking of rooms and designed staff areas to maintain Hotel standards.· Ensure the correct handling of guest laundry and lost property.· Liaise with different departments regarding rooms ensuring guest requirements are met.Your Qualities:· Excellent communication skills with a strong focus on customer service· Previous experience in a hotel environment is preferable· Consistent attention to detail· ‘Can do” attitude· An individual who can lead by example in a hands-on manner and can instil a sense of fun in the workplace· Flexibility to work a rotating roster over a 7-day week including weekends and public holidaysIf this sounds like the next challenge for you, why not join us. Apply Today!
Edmonton, Any, Canada
Director of Housekeeping Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests . The standards and values you model as Director of Housekeeping will inspire your team - not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with Fairmont.Hotel Overview: Edmonton's "Chateau on the River" This historic Chateau on the River features 198 spacious rooms and suites, combining traditional décor with a high level of personal service. Fairmont Gold was introduced in June 2016, an elevated experience of a hotel within a hotel; this product will further cement Fairmont Hotel Macdonald"s reputation as the best, most luxurious hotel in Edmonton. Restaurants include the Confederation Lounge and award-winning Harvest Room, both with spectacular river valley views and seasonal outdoor terraces. Summary of Responsibilities: Reporting to the Director of Operations responsibilities and essential job functions include, but are not limited to, the following: Consistently offers professional, engaging and friendly service Ensuring the overall cleanliness and maintenance of all guest rooms and public areas within the hotel, consistently adhering to corporate and property policies and standard purchase and control inventory of all supplies related to the department Establish relations and monitor performance of external contractors and suppliers Handling guest feedback and follow through on action taken work with the Chief Engineer to combine resources and find efficiencies between maintenance and housekeeping to exceed guest and employee expectations Liaise with Front Office, Engineering, Royal Service and other related departments to coordinate guest service and resolve emerging issues promptly Preparing departmental operating and capital budget Working In conjunction with Human Resources, involvement in recruitment and training of Housekeeping team Oversee general office administration including payroll, scheduling uniform inventory control, lost and found, etc. - Daily monitoring of labour, expenses, and preparation of monthly commentaries Develops, monitors and evaluates departmental health, safety and WHMIS training programs Foster an environment of open communication and creative problem solving Ensure consistently high productivity levels - innovation and creativity is key Qualifications: Previous experience is an asset A proven ability to manage multiple projects and deadlines and work well under pressure Minimum of 3 years supervisory or management experience in housekeeping, Assistant Executive Housekeeper experience considered an asset Highly organized, results-oriented, able to make decisions and empower employees to ensure that they exceed guest expectations Must have strong interpersonal skills and communication skills - sets the example for "team" Proven leadership skills in assisting employees to consistently achieve personal and departmental goals Proactive with a meticulous eye for detail - standards oriented Must be highly health and safety conscious and actively involved in enhancing workplace Visa Requirements: Must be legally eligible to work in Canada. APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Salary: . Date posted: 11/20/2017 09:06 PM
Melbourne, CBD & Inner Suburbs
Australian Unity delivers careers and experiences that are challenging, rewarding and differentiated by our wellbeing ambition. Our ambition is to enable millions to enjoy wellbeing. Your opportunityRathdowne Place Aged Care moves away from a traditional care approach to one underpinned by flexibility and respect for the needs and tastes of each individual resident. We are currently searching for an experienced Housekeeper to join our team on a causal basis.Using your previous experience, you will be responsible for: Ensuring administrative tasks in relation to cleaning services are maintained Reporting to management regarding facility requirements for cleaning. Monitoring and responding to adhoc cleaning incidents Undertaking Fee for service services as directed within scope of practice. Maintaining compliance with infection control standards. Developing and maintaining positive working relationship with residents, relatives, and other employees. You will therefore hold strong communication skills combined with the ability to build positive and warm working relationships with residents and colleagues. This position will provide an excellent customer experience regarding a sense of total satisfaction and pride in the residents environment.All about youWe are seeking experienced and self-motivated people who have a passion for working with the elderly. Having come from a similar role within, Aged Care or Hospitality, you will demonstrate the following skills, knowledge and experience: Good communication skills Understand infection control and OH&S Standards Prior experience working housekeeping in hotel / high quality buildings would be preferred Flexible and accommodating when dealing with residents If you are looking to join a vibrant and friendly team; do not miss out on applying for this great opportunity.Join us and Thrive!
SHOAL BAY, NSW
Our Ramada Resort Shoal Bay is currently looking for energetic and reliable Room Attendants to join our housekeeping team. THE POSITIONAs a Room Attendant, you will be responsible for providing and maintaining a high standard of cleanliness, hygiene and comfort in guest accommodation. Carrying out key daily tasks in the Housekeeping Department and most importantly delivering a high level of customer service to actively contribute to the company vision of making holiday dreams come true. WHAT ARE WE LOOKING FOR?- Previous experience in a similar role within a Resort/Hotel environment is desirable- Able to demonstrate exceptional customer service- Familiar with resort cleaning and standards- Eye for detail, accurate and thorough cleaning skills- Ability to multi-task- Immaculate presentation and grooming standards- Ability to work a flexible roster, including weekends and school holiday periods WHO ARE WE?Wyndham Vacation Resorts Asia Pacific, part of the Wyndham Worldwide Group, is one of the market leaders in Vacation Ownership development, offering a network of national and international resorts. We are a fast-paced, progressive and dynamic company enjoying constant growth. WHAT DO WE OFFER?Great company benefits including discounted resort stays across Australia, New Zealand and Fiji, training opportunities and a fantastic working environment on offer!Join the team that’s making holiday dreams come true! Apply now!
Tom Price, Washington, Australia
Company DescriptionnullJob DescriptionHelp create a home away from homeDo you want to work amongst some of the world’s most ancient natural landscapes?Sodexo are seeking an experienced Housekeeping Team Leader to join our team on our clients mine site based in the Pilbara Region of WA.About the Roles:Working in the Pilbara is a fantastic experience and these roles are the 'backbone' of our remote sites. They contribute extensively to the effective day to day operations and provide a service for customers ensuring that each experience is as close to a home away from home feeling.Your role will include but is not limited to hands-on housekeeping duties, display strong teamwork with excellent customer service both internally and with our clients. Provide exceptional presentation in all areas of work with outstanding time management skills. Adhering to safety policies and procedures is essential and ensuring your team implement these procedures on a daily basis.About You:To be successful in this role you will have a minimum of 5years plus experience and ideally within the mining industry. Experience across a variety of departments such as Kitchen, cleaning and dining room is highly required along with strong management skills. You have bags of stamina and are fit and healthy and have the ability and willingness to oversee all operations requirements for site. Your ability to work effectively in teams and have a keen eye for detail is essential. Taking pride and responsibility in your role is greatly admired and is a quality we would love to see in our staff members.The position will suit a well organised and self-motivated individual who is isn’t afraid of hard work and who is able to get in and help your team. Provide expert service in a friendly manner and uphold our sensational reputation of great service and outstanding customer care. You are someone who is passionate about following strict hygiene practices and adhering to high safety standards and you possess a strong knowledge of manual handling techniques.What’s next?This is an excellent opportunity to join Sodexo at an exciting stage in providing services across the Pilbara Region. Sodexo offers a competitive salary package along with great employee benefits and a recognition program. If this sounds like the right job for you, please apply today.About SodexoSodexo provides a range of services at remote locations across Australia, servicing both on-shore and off-shore sites, in difficult and challenging environments. At Sodexo, our Energy & Resources segment serves four markets: Mining, Offshore & Marine, Onshore Energy, and Engineering & Construction Projects. Our growing team of employees is dedicated to improving productivity, building meaningful client relationships, reducing on-site problems and improving quality of life for the thousands of Australians who call our remote sites home.QualificationsnullAdditional InformationSodexo is a contract services company and employment is conditional to Sodexo’s ability to maintain the client contract and its service levels. All employees are subject to a police check and a Working with Children check (where applicable)
$750.00 Per Week
Housekeeper / General Assistant / Receptionist required for small boutique accommodation business in the semi-remote area of Croajingolong National Park, East Gippsland, approximately half-way between Melbourne and Sydney near the coast. There is public transport available from both Melbourne and Sydney. The successful applicant would have excellent communications skills, a professional, reliable and flexible attitude, a keen willingness to learn and be well presented. This position is predominantly housekeeping/cleaning the rooms to a high standard and an eye for detail is essential. Other duties include laundry, general reception duties (checking guests in and out and taking bookings etc) and some gardening, weeding etc. and hiring of canoes to guests. $750.00 plus per week + holiday pay + super + shared self contained accommodation (own private room). This short term position (4 - 6 months) is in a scenic and peaceful place to work (and save for your next adventure). Access to use of the company vehicle subject to manual drivers license. Immediate start. Special Requirements Drivers License RSA Certificate
Cleaning motel rooms, making beds. collecting and removing rubbish from the rooms.
**Description:** The InterContinental brand is returning to Perth in 2017. InterContinental Perth will be a 240-room design orientated hotel in the heart of Perth’s CBD. Focused on corporate and transient market it will bring the InterContinental personalised service to life. We are looking for a three **Housekeeping Supervisors** to join our charming, confident and internationally minded team who know how to exceed guest expectations at InterContinental Perth City Centre, with a targeted start **mid August 2017** in order to be part of the pre-opening team. Reporting to the Executive Housekeeper, you'll oversee and direct all aspects of overall Housekeeping with a focus on guest rooms. By communicating the direction and working with your team in a hands-on manner, you will implement and monitor housekeeping procedures that ensure we exceed guest expectations, maintain IHG Brand Standards, all whilst developing an engaged team. This role will also ensure compliance of the Housekeeping operation with all governmental regulations and other required standards concerning health and safety. **Qualifications** You'll have a minimum of 1 years at a supervisory level in a hotel Housekeeping department or commercial cleaning company, ideally in a 5 star, luxury environment. You will also have an ability to manage employee productivity, provide instant feedback, motivate others, with an impeccable attention to detail and a detailed knowledge of health, hygiene and safety procedures. Knowledge of Opera and /or HotSOS is desired although not essential. You will have availability to work across a seven day rotating roster when needed. **You will also have unrestricted and unlimited working rights for Australia.** In return, we'll give you a competitive benefits package including salary, discounted accommodation world wide and the opportunity to progress your career with IHG. You'll have the chance to work with a great team of people, and most importantly, we'll give you Room to be yourself. If this sounds like the perfect move for you, apply online now! Get in touch and tell us how you could bring your passion and your individual skills to IHG. **Job:** _Housekeeping Management_ **Location:** _Australia-Perth_ **Requisition ID:** _PER000709_
Bronte, New South Wales
Casual Position: Domestic HelperDays: 4hrs per day, M-FHourly Rate: $22.50-$24.41 PLUS SuperannuationLocation: Bronte, Eastern SuburbsDuties:- Cleaning and Tidying- Laundry (clothes & linens)- Linen Change- IroningRequirements:- At least 1yr Housekeeping experience in private homes- Well spoken and written English- Good knowledge of public transport, own transport is a plus- Good time management skills- Cheerful, professional and can-do attitude- Willing to undergo our Recruitment processPlease check your email after submitting your application through the APPLY NOW button below. You can call Anel at 02 8188 5387 for assistance. Thanks.
The Darling is proud to be Sydney's first and only luxury hotel to receive the prestigious Forbes five-star rating. As such we have a continuous commitment to delivering bespoke, memorable experiences to each and every guest.Your role will be to support the Director of Housekeeping in the development, implementation and evaluation of service standards. You will also be required to manage the operational functions, ensuring it is professional, efficient and exceeds organisational standards.BenefitsFree hot meals, preferential room rates, laundered uniforms, The Star F&B discounts, free light rail between The Star and Central, subsidised parking, and other great benefits!About youManagement experience as a Housekeeping Supervisor within a five-star hotelGood attention to detail and efficient working styleFull Australian working rights with no restrictionsExceptional presentation & communication skillsIf you are an energetic person who enjoys hospitality and has a five-star attitude to quality customer service, we invite you to join our professional housekeeping team.Advertised: 21 Nov 2017 AUS Eastern Daylight TimeApplications close: 22 Dec 2017 AUS Eastern Daylight Time
WA - Other
Programmed Facility Management is a leading provider of asset management, facility maintenance and building projects. Based in Rottnest Island, Western Australia's most popular island experience, we're looking for Housekeepers to join our team in a casual capacity. Join a progressive and integrated island services team providing operational, logistical and technical support to the Rottnest Island Authority in the delivery of customer service, housekeeping and support services. Applicants should possess a 'can-do' attitude, great work ethic, be physically resilient, demonstrate honesty and integrity and be professionally presented. Flexible work hours apply. Drivers Licence essential. Right to work in Australia, Medical Certificate mandatory. Successful applicants will be rewarded with an excellent opportunity to develop their career within Australia's fastest growing Facility Services Management company. Programmed Facility Management is a leading provider of best-practice facility maintenance and asset management services. Programmed provide a supportive work environment with a variety of employment benefits, including access to a discount benefit scheme, paid parental leave and employee share plan. Programmed supports a workplace culture of zero harm and encourages this in all that we do. Aboriginal and Torres Strait Islanders are encouraged to apply.
Silk Hospitality is a dynamic hospitality company who is seeking to appoint friendly and professional staff to join our enthusiastic housekeeping team in Perth.If you`re looking for a role with a strong brand, the opportunity to develop and the chance to work with good people who are talented and work hard; join Silk Hospitality. Silk is looking to appoint a motivated, autonomous and reliable individual to join our Housekeeping Team as a Housekeeping SupervisorIn this hands on role you will work closely with our Executive Housekeeper to drive productivity, lead and develop the housekeeping team and take ownership for maintaining and enhancing Hotel standards. Responsible for the department in the absence of the Executive Housekeeper, you will have strong attention to detail, possess excellent communication skills and be able to confidently liaise with all departments.Qualities and Experience2-3 years of proven experience is essential, preferably 4/5 star hotel`Can do` attitudeCommitted to delivering excellent service & standardsImmaculate presentation and advanced communication skillsStrong attention to detailPassionate in providing friendly personalised customer serviceA desire to learn and progress within the teamThe ability to work independently and as part of a teamEnthusiasm, energy, initiative and commitment to customer serviceHousekeeping operations knowledgeAvailability to work flexibly to suit the hours and needs of the business and be willing to work weekend shiftsPosition ResponsibilitiesResponsible for achieving and exceeding guest service standards.Ensuring compliance with Hotel standards including cleanliness, appropriate chemical safety and Workplace Health and SafetyDaily checking of guest rooms and designated staff areas to maintain standardsAllocating rooms and directing the teamMonitoring labour costs and productivity according to occupancy levelsAssisting with cleaning of public areas and accommodation suitesTraining and development of employeesAssisting in maintaining budget and labour costsStaff coachingAssisting in the event of an emergencyWork closely with other hotel departments including Maintenance, Food & Beverage and Front OfficeMaintain the security and privacy of guests, demonstrating your integrity and diligence at all times.Maintaining cleanliness of work areas and reporting of any hazards, faulty or damaged equipment to senior staff.To be successful in this rewarding role you will have strong communication skills and exceptional attention to detail, along with the ability to achieve results in a fast paced environment, effective computer skills and have a passion for guest satisfaction.Previous experience in a similar role is essential, with previous experience in a similar environment is highly desirable. This role requires you to have the availability to work a 7 day a week rotating roster, including weekends.Most importantly - we hire for attitudeThis is a great opportunity to work for a distinguished brand and to take your career to the next level. So if you`re looking to work within an engaged and dedicated team then express your interest now!Apply directly to our job board; www.silkhospitality.com.au/jobs
Vancouver, British Columbia, Canada
Summary The Housekeeper Compare will support general resort operations by cleaning resort units in the most efficient and effective manner possible, while maintaining the company's expected high quality standards. The Housekeeper Compare will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations. This compare role allows for the ability to earn more income as you become more efficient and effective. Essential Job Functions Responsibilities include, but are not limited to: Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms: Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies. Makes beds. Replenishes supplies, such as kitchenware and toiletries. Sorts, counts, folds, marks, or carries linens. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors. (65% time) Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (10% time) Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (10% time) Build a "Count On Me" Culture: Create a positive and engaging work environment based on Wyndham's Count On Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time) Performs other duties as needed (5% time)Qualifications:Minimum Requirements and Qualifications a) Education High School diploma or equivalent b) Training requirements N/A c) Knowledge and skills Detail oriented with organizational skills Familiarity with cleaning products and equipment Ability to read and comprehend routine instructions, short correspondence and memos Ability to give high priority to customer service Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff Must be people oriented and able to work independently or with others as needed d) Technical Skills N/A e) Job experience Six months related housekeeping experience Unless there is a legal requirement, experience will be accepted for the education requirement. Salary: . Date posted: 11/10/2017 12:16 AM
Weipa, Queensland, Australia
Company DescriptionnullJob DescriptionHelp create a home away from homeSodexo provides a range of services at remote locations across Australia, servicing both on-shore and off-shore sites, in difficult and challenging environments. At Sodexo, our Energy & Resources sector serves four global markets: Mining, Offshore & Marine, Onshore Energy, and Engineering & Construction Projects. Our growing team of employees is dedicated to improving productivity, building meaningful client relationships, reducing on-site problems and improving quality of life for the thousands of Australians who call our remote sites home.About the jobSodexo is currently seeking suitably qualified Service Attendants – Housekeepers / Laundry – for the Village and Facilities Management Services at Wepia - Far North Queensland.Reporting to the Village Manager, your main responsibilities will be to deliver prompt, efficient housekeeping and laundry services to village accommodation and laundry services. Working on a casual basis, your point of hire will be Weipa and the local surrounding areas, casual positions available. You will be responsible for housekeeping, cleaning and laundry tasks – e.g. making beds, stocking shelves, mopping floors, and vacuuming. About youYou must have excellent customer service skills, strong safety awareness and safe work ethic, as well as an exposure to, and understanding of, using, handling and storing chemicals safely. You will have a readiness to commit to working various shift times, days and on-call, previous experience working in a housekeeping, cleaning and/or hospitality environment, and a positive attitude and excellent presentation. Prior remote experience will be highly advantageous.What’s nextIf this sounds like the right job for you click on “I’m Interested” and complete our 5 minute application process.QualificationsnullAdditional InformationSodexo is a contract services company and employment is conditional to Sodexo’s ability to maintain the client contract and its service levels. All employees are subject to a police check and a Working with Children check (where applicable)
We require an experienced and dedicated Housekeeper for one day a week to complete weekly cleaning, laundry and general housekeeping duties. Our ideal candidate will have a hardworking attitude and take pride in their work. Responsibilities will include: Deep Clean kitchen and bathrooms including Stainless Steel Appliances Making Beds Tidy all living areas General cleaning including floors and windows Laundry and Ironing Other housekeeping duties as required Experience required: Experience in Domestic Cleaning Housekeeping Duties Excellent Laundry and ironing skills Personal Qualities: Punctual and reliable Honest and trustworthy Efficient and have good time management Self-motivated and with strong self-initiative We also require a housekeeper who is looking for a long term commitment. The position will be an ongoing position with an hourly rate of $25 per hour plus superannuation. You must have a current Police Check or be able to obtain prior to commencing. Please include a letter of application along with your resume. To apply, please submit your application on Seek or contact our HR Manager, Fiona Semenoff via email to firstname.lastname@example.org.